Resolve Property Assessment Appeals Without Burdening Budgets

Property Assessment Screenshot

  •   Fast, Easy, and Convenient
    - saves you time and money
  •   Paperless Process
    - all information is centrally stored
  •   Efficient Case Management
    - from open to resolved, all in one place
  •   Easy Workflow Tracking
    - greater visibility through the appeal lifecycle
  •   Improve Communication and Satisfaction
    - among staff, taxpayers, and agents.

Modria Resolution Center Features

Online Filing

Online Filing

Staff, taxpayers or agents can file online and provide attachments

Communication Tools

Communication Tools

Communicate, exchange documents, and share appeal status with taxpayers and agents

Case Management Tools

Case Management Tools

Manage thousands of appeal at ease with appropriate filters, reporting, and staff assignment

Decisions and Appeals

Decisions and Appeals

Provide decision, appeal instructions, and timeframes online

Seamless Integration

Seamless Integration

Integrate with you existing CAMA system and meet specific state requirements

Modria Resolution Center is already delivering outstanding results to Assessors offices throughout the US and Canada including in Orleans Parrish, LA, Davidson County, TN and British Columbia.

Alachua County
Davidson County
Gwinnett County
New Orleans Parish
PAAB

What is Modria?

Modria, based in Silicon Valley, is the world’s leading online resolutions company.

Today, Modria Resolution Center for Property Assessment Appeals is dramatically improving the Appeals process for taxpayers and Assessors across the US and Canada including Orleans Parrish, LA; Davidson County, TN; and Property Assessment Appeal Board, British Columbia. Our experts built eBay and PayPal’s resolution platform that successfully settles more than 60 million cases per year. Our founder, Colin Rule, wrote the definitive book on online dispute resolution. Let us help you take control of your appeals, improve taxpayer satisfaction and your staff morale.

What People are Saying

  • What would happen is that we would have mountains and mountains of paperwork, things coming in the mail, people calling, things like that, now with Modria, it’s in one spot.

     

    Modria helps with transparency between the tax office and the taxpayer because they get to see everything from start to finish. They get to see what the appraisers are saying to them, they can go in at any point and look at the status of their appeal.

    Ryan Vincent

    Revaluation Deputy Assessor, Durham County, North Carolina

  • For us, Modria helps us organize our work and our processes, and our public inquiries and our response times. And that’s invaluable.

     

    It allows us to communicate with [taxpayers] in the manner they’re most comfortable getting communication, and that in it by itself takes a lot of tension out of the conversation.

     

    There is no other product out there that compares to Modria right now.

    Ed Crapo - Property Appraiser, Alachua County, Florida
    Ed Crapo

    Property Appraiser, Alachua County, Florida

  • We had 38,000 appeals in 2011, and we reduced those to about 18,000 this year.

     

    Our people love it, because they can come in the morning, and the first thing they do is check the appeals in Modria. We’re doing about 80% faster on the ones that have come in online that are using the Modria platform.

     

    Modria we think is going to be a part of our life for a long time, as long as you keep doing what you’re doing.

    David Fitzgibbon - Chief Appraiser, Fulton County, Georgia
    David Fitzgibbon

    Chief Appraiser, Fulton County, Georgia

  • Our goal is to deliver the best possible service to our clients and give them a wide variety of means to participate in appeals. Some prefer to resolve their cases online rather than via phone or in-person. Modria’s ODR package provides us with a user friendly vehicle to delivery on online dispute resolution alternative.

    Steve Guthrie

    Registrar, Property Assessment Appeal Board, British Columbia

  • When you’ve got 6,000 appeals, the first thing you have to do is you have to get a hand truck for the boxes and you have to haul them all down. Now we don’t have to do that—we electronically transmit them to the Board of Review.

     

    It was the right decision because it was cost-effective, I didn’t have to put a lot of my personal resources into it, and with my staff who processes it, they find it a lot easier to deal with.

    Errol Williams
    Erroll Williams

    Assessor for Orleans Paris, LA

  • Modria has increased efficiency, reduced cost and improved morale within our office and has offered property owners an effective, reliable, and easy-to-use online property dispute resolution center.

    George Rooker
    George Rooker

    Assessor for Davidson County, TN

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